Client Services

Growing your business can be a challenge. Running it shouldn't be.

Client service at TD AMERITRADE Institutional means more than just being polite. It means working closely with advisors to make sure they get the most out of working with us. It means going further and doing more to get the job done. And it means being there, day-in and day-out to help advisors make their businesses grow.

Our dedicated service teams are:

  • Reliable. Our service teams are renowned for going the extra mile. Our associates are dedicated and committed to following through on any issue

  • Flexible. We will work with you to determine a solution that meets your needs

  • Accessible. Our associates are available from 7:30 AM to 11:00 PM Eastern Time (excluding market holidays)

  • Focused. We get to know your business and are dedicated to working with you to succeed together

  • Responsive. All of your concerns will be addressed quickly and professionally

  • Knowledgeable. Our associates go through extensive, ongoing training and development programs so that they can best service you

TD AMERITRADE gives advisors the tools and support they need to provide their clients with the kind of service that helps their businesses grow. We have developed a series of client service initiatives - all aimed at helping you manage and grow your business:
Regional Service Teams
Working with a Regional Service Team means having experts in your corner when you need them most. Our Service Teams are filled with true investment professionals. These people know your business, and are dedicated to helping it grow. More…
Account Transfer Team*
We're committed to making your transition to TD AMERITRADE Institutional a smooth one. To that end, our account transfer professionals oversee every part of the process, letting you focus on your business. More…
Specialized Services
You'll also have access to other specialized resources such as the Equity and Fixed Income Trading Desks and our Technology Services Team. More…

*Firm qualifications required.